• Collaborate with cross-functional teams to deliver compelling visual and written proposals to potential clients.

• Develop and implement business development strategies, including defining schedules, budgets, and roadmaps.

• Utilize data analysis techniques to identify market trends, evaluate competitor strategies, and make data-driven recommendations for business growth.

• Establish and nurture strategic partnerships with key industry players, resulting in expanded market reach and increased revenue opportunities.

Relevant Skills:
Marketing Strategy · Business Development · Social Media Management · Digital Strategy · Social Media Marketing · Digital Marketing · Content Strategy · Content Creation ·

• Led B2C marketing and outreach projects and campaigns through deployment, identifying schedules, scopes, budget estimations, and project implementation plans.

• Responded to customer comments and queries in a timely manner. Cultivated relationships with customers, potential customers, industry professionals, and journalists by ensuring messaging, content, and crisis management across all networks were prompt, consistent, and empathetic.

• Planned and implemented social media campaigns and strategies. Monitored campaigns and analyzed web traffic from the online community using KPIs.

Relevant Skills:

Digital Strategy · Customer Service · Project Management · User Experience (UX) · Social Media Marketing · WordPress · Client Relations · Digital Marketing · Project Coordination ·

• Identified, developed, and optimized growth channels to drive revenue growth.

• Analyzed marketing data and user feedback through campaign results, conversion rates and traffic to help shape future marketing strategies.

• Created new content tailored to specific audiences’ interests and behaviors in order to prompt engagement with a product.

Relevant Skills:

Marketing Management · Reporting · Google Analytics · Facebook Marketing ·

• Taught English as a second language through systematic phonics, grammar, and creative writing programs.

• Equipped students with a strong foundation in reading, writing, speaking, and listening.

• Developed onboarding materials for incoming teachers. Trained and guided new teachers through curriculum and ensured high standards were met and maintained throughout their tenure.

Teacher Training · Organization Skills · Lesson Planning · Creating Onboarding Materials

• Established workflow systems, processes, and customer outreach templates that enhanced the productivity and efficiency of the core team consisting of 10 people. Supported team expansion of up to 40 people in a start-up environment.

• Efficiently coordinated many full product-development lifecycles, including ideation, designing, strategic planning, requirements analysis, QA testing, and product launches.

• Addressed and supported customer needs through the facilitation of product, technical, and service solutions.

Relevant Skills:
Learning Management Systems · E-Learning · Customer Service · Project Management · User Experience (UX) · Organization Skills · Client Relations · Zendesk ·